At Zip Pneumatics, Inc., we recognize that as your organization evolves, the training needs of your staff will change, particularly with the onboarding of new employees who require instruction on the proper operation of our pneumatic tube systems. Since our founding in 1967, we have consistently provided comprehensive training to our clients upon the completion of a new system installation. To further support our clients, we have expanded our offerings to include in-house training packages, factory training programs, and a suite of training materials designed to ensure operational proficiency.

Our in-house training packages are tailored to deliver personalized instruction directly at your facility. Our expert pneumatic tube system technicians conduct on-site sessions, equipping your employees with the knowledge and skills necessary to operate the installed system effectively and efficiently.

For clients seeking a deeper understanding of our systems, our factory training programs offer an immersive experience at our manufacturing facility. Participants have the opportunity to tour our operations and receive hands-on training with our factory-installed pneumatic tube systems. To ensure a seamless experience, we require that the names of all attendees be provided at least one week prior to the training date, allowing us to prepare sufficient training materials for each participant. Please note that these packages do not include accommodations or meals; however, lunch can be provided for an additional fee upon request.

In addition to our instructor-led sessions, we offer a comprehensive set of training materials that can be utilized during both in-house and factory training programs. Recognizing the need for ongoing education, we also provide a standalone training package that enables facilities to conduct their own employee training independently. Frequently, clients request that a designated employee be trained as a facilitator, empowering them to subsequently train other staff members in-house. To support this approach, our training materials are readily available for purchase, allowing facilities to implement their own training programs with ease.

Zip Pneumatics distinguishes itself from competitors through two key differentiators in our training approach. First, our pneumatic tube systems are designed with intuitive functionality, often enabling employees to master their operation with minimal prior instruction. This user-friendly design allows staff to quickly achieve proficiency, reducing the learning curve and enhancing operational efficiency from the outset.

Second, we are committed to accessibility in training. Unlike many competitors, we do not impose additional fees or restrict the number of participants in a single training session. We empower our clients to select any personnel they deem appropriate to attend, ensuring that all relevant staff members can benefit from our expertise without limitations or cost penalties.

Our experience has shown that proper training significantly reduces system errors, as the majority of issues stem not from hardware malfunctions but from inadequate user training. By equipping more individuals with the skills to operate our systems correctly, we help facilities minimize operational disruptions. To encourage widespread participation, we maintain a flexible policy on attendance and pricing, offering a single session per package unless otherwise specified. Should a facility require multiple sessions, we can accommodate such requests at an additional cost, ensuring that your training needs are met with precision and professionalism.