ZIPPTS.COM  Zip Carrier  SERVICES

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Topic Picture Our services were designed with the customer in mind. Our priority is to evaluate your goals and any budgetary constraints as a facility and match our services that will be a perfect cost effective solution. We do not want to provide services to your facility that are unnecessary or unproductive. Rather, our services are specially designed to extend the life of your pneumatic tube sytem and increase the return on your investment.

Below is a list of the most common services requested by our customers.

2D & 3D Development
Our company has been providing 2D system design and development support on projects for decades and, having seen that the construction industry was moving on to 3D coordination and design, we began using Navisworks to be prepared for the transition...

Consultation & Design
We have been performing consultations and design work for pneumatic tube systems since our company began in 1967. We have been able to surprise some facilities by installing our pneumatic tube system when they thought it was impossible...

Custom Fabrication
Nearly all of our competitors either resell another company's system, which means they have no control over the manufacturing, contract out their service to other companies, or they only offer their already designed standard systems with a "take it or leave it" policy...

Extended Warranties
Our installed equipment is backed by a standard one year warranty but our customers can also request extended coverage. In fact, many new construction projects are beginning to request that newly installed pneumatic tube systems include 2 or 3 year warranty coverage...

Preventive Maintenance
We have found that the facilities that have purchased our preventive maintenance end up having less system problems due to movable parts wearing out over time and more advanced notice when they should replace worn out parts...

Remote Support
We often can solve most client issues over the phone, but if the situation requires one of our technicians to take a look at the system we can connect to our client's pneumatic tube system software remotely over the internet or through a designated phone line...

Training
A significant difference between our company and our competitors in training clients is that we do not raise our rates or limit the amount of people that can be trained during a single session. We allow our clients to choose anyone they wish to attend to learn about our pneumatic tube system...


 


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